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Help

How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

We accept the following forms of payment:
- PayPal (allyourkorea@gmail.com)
- Bank Transfer 

Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : International
  • Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
  • Delivery Time : 5 - 10 days

  • SHIPPING & DELIVERY POLICY


      • Orders you make will be processed and sent out within 3~7 business days after you make payment for the order.
      • Pre-order items will be sent out within 3~7 business days after the items arrive to our warehouse.
      • We offer worldwide shipping with FedEx.
      • Delivery days of non-PRE-ORDER purchases are 3-7 business days after package is sent.


    CUSTOM FEES

    We are NOT responsible for CUSTOMER TAX when the package arrives your country, as every country's policy is different. When you order from our website, you consent that 1 or more packages will be sent to you and you MAY be charged with customs fees when it arrives to your country, depending on your country's policy. (THIS RARELY HAPPENS)

Returns & Exchanges

CANCELLATION POLICY

  • After finished the payment processing, we may not be able to cancel your order and issue refunds. 


REFUND POLICY

  • Refund or reshipment will NOT be made if the delivery was failed due to incorrect address provided during the order process.
  • Refunds will not be issued for missing inclusions if the item was sent sealed. This is because that is not under our control, but rather the manufacturers - entertainment companies.
  • If you receive your order and it is broken / not working or missing merchandise refund request must be made with a full lenghth unedited unboxing video from a full shot angles! And please send us an email allyourkorea@gmail.com with your inquiries and video file.  

Refunds

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

Other

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.


WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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